Thank you for your Critical Consulting Purchase!
Thank you for purchasing Critical Consulting! We are excited to work with you and support your needs.
Our team is committed to providing timely and efficient service, and you can expect to be contacted by a member of our delivery team within 1 business day. In the meantime, to help us better understand your needs and ensure we are fully prepared to assist you, we kindly ask that you provide any additional information related to your request. This may include:
Any open or past support cases that are relevant to the issue.
A detailed description of the issue or challenge you're facing.
Any additional context or technical details that will help us serve you better.
Please feel free to reply to this email with the requested information or any questions you may have. We are here to ensure that your experience with us is as smooth and productive as possible. We look forward to working with you soon!
Thank you,
Qlik Professional Services
Critical Consulting Services are Consulting Services days which provide Customers with rapid assistance from Qlik consultants to remedy critical issues that fall outside of the scope of Support. Critical Consulting Services are not intended for non-urgent consulting engagements such as product deployments and installations.
Description
Critical Consulting Services include five (5) Consulting Services Days which are performed remotely within the country of purchase. Qlik shall contact Customer within one (1) business day from the date of purchase to schedule Critical Consulting Services. Schedule availability for Critical Consulting Services varies based on Customer responsiveness and consultant availability, but Critical Consulting Services are estimated to commence within seven (7) business days from the date of purchase. Each Consulting Services Day includes eight (8) hours of consulting and may only be performed in half (4-hour) or full (8-hour) increments. Critical Consulting Services rates are calculated based on the currency and location in which they are purchased. Critical Consulting Services Days shall expire thirty (30) days from the date of purchase. No refunds or credits shall be provided for expired Critical Consulting Services.
Please note that Critical Consulting Services are provided on a time and material basis and do not guarantee any outcomes or specifications.
By Adding to cart, you are purchasing Consulting Services under the terms of Qlik’s Consulting and Education Services Terms
